WhatsApp Messenger is the most commonly used cross-platform instant mobile messaging app that allows its users to exchange messages without any additional charges. On September the company announced that its user database has reached 900 million users and is still continuing to grow. WhatsApp has now become as big as its parent company – Facebook. The messenger is supported by almost all OS-Android, iPhone and Windows. It also allows its user to create groups, send unlimited images, video and audio media messages. The app uses the same internet data plan for both email and web browsing hence leading to no cost to message.
WhatsApp’s service was impacted for quite a long time on the New Year’s Eve, there were issues faced by users in connecting to WhatsApp. It took hours for the issue to get solved and normalcy to get restored. A spokesperson from WhatsApp said that as some people had problem in accessing WhatsApp, investigation was carried to understand the problem and was resolved. He apologized to the users for the inconvenience caused and said urged everyone to continue using the service s problems have been resolved.
The messaging and voice calling App faced a problem in both receiving and sending messages. The issue was faced by both Android users and iOS users. The issue was confirmed with the help of a device called DownDetector, which is a real time device that monitors outage. It reported multiple issues. On Thursday, at around 10pm IST, users faced the issue of not being able to send or receive messages or to make calls using WhatsApp. The exact reason for the problem is still unknown, it might be because of too much traffic on WhatsApp on New Year’s Eve. It is worth noting that not all users faced problems, but people on the receiving end were not too pleased with it.
